Policies:
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Inactive Status for Non-Attendance:
- If your organization is unable to pick up donated items or fails to attend scheduled pickups for three consecutive months, Role Models of America (RMA) will move your ministry to the inactive list.
- By doing so, RMA aims to ensure equitable distribution of resources and serve as many non-profits as possible.
- The space vacated by your ministry will be made available to non-profits on the waiting list.
- When you are ready to resume participation, please notify Judy, who will assist you accordingly.
- RMA recognizes the importance of maximizing the impact of donated items and appreciates your understanding in this matter.
2. Consequences for Selling or Trading Donated Items:
- If your ministry is found to be involved in the sale, trade, or acceptance of donations in exchange for the items received from RMA, it will result in the suspension or termination of our relationship.
- 1st Offense: In the event of a first offense, your ministry will be suspended for a period of three months.
- 2nd Offense: A second offense will lead to the permanent termination of your ministry's association with RMA.
*In the event that an organization is terminated from the list of donors we work with, their partnership with Role Models of America will also be immediately terminated.
- RMA maintains a strict stance against such actions to ensure the intended purpose of the donated items is upheld and to maintain the integrity of our redistribution process.
- We believe in the fair and ethical distribution of resources, and adherence to this policy is crucial in preserving the trust of our donors, recipient organizations, and the community we serve.
These policies aim to maintain accountability and fairness within Role Models of America while emphasizing the importance of proper use and distribution of donated items.
3. Non-Violence Policy:
- Role Models of America is committed to promoting a safe and respectful environment for all staff members, volunteers, donors, and recipients of donated items.
- Strictly prohibit any form of violence, including physical, verbal including threats, or emotional abuse, within the organization or during any interactions associated with the organization's activities.
- Ensure that all staff members, volunteers, and individuals involved in the organization's operations are aware of and adhere to this policy.
- Encourage open communication and provide channels for reporting any concerns or incidents related to violence or harassment.
- Establish a clear procedure for addressing and investigating reports of violence, including appropriate disciplinary measures if necessary.
- Emphasize a culture of respect, inclusivity, and compassion in all interactions associated with the organization.
By implementing a strict non-violence policy, Role Models of America can ensure a safe and positive environment for everyone involved in the organization while fostering a culture of peace and understanding.
Certainly! Here are two additional policies for your organization, Role Models of America:
4. Confidentiality and Data Protection:
- Role Models of America recognizes the importance of confidentiality and data protection regarding donor information, recipient organizations, and other sensitive data.
- All staff members, volunteers, and individuals associated with the organization must adhere to strict confidentiality guidelines.
- Implement appropriate measures, such as data encryption and restricted access, to safeguard confidential information.
- Prohibit the unauthorized sharing or disclosure of confidential information to maintain the privacy and trust of donors, recipients, and other stakeholders.
- Establish procedures for securely storing and disposing of sensitive data in accordance with applicable data protection laws.
5. Conflict of Interest:
- Role Models of America expects all board members, staff members, and volunteers to act in the best interests of the organization, placing its mission above personal or conflicting interests.
- Disclose any potential conflicts of interest that may arise due to personal relationships, financial interests, or affiliations with other organizations.
- Implement procedures to manage and mitigate conflicts of interest, including abstention from decision-making processes where conflicts may arise.
- Regularly review and update conflict of interest policies to ensure their relevance and effectiveness.
- Provide training and education to all board members, staff, and volunteers on identifying and managing conflicts of interest.
6. Response Time Policy for Partner Organizations:
Role Models of America values timely and efficient communication as a cornerstone of our collaborative efforts. To maintain the effectiveness of our operations and to honor our commitment to our stakeholders, we require all partner organizations to adhere to the following response timeframes:
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Standard Response Time: Partner organizations are expected to respond to any communication from Role Models of America by no later than Tuesday evening of each week.
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Acknowledgment of Receipt: If a complete response requires additional time, an acknowledgment of the initial communication must be sent by the same Tuesday evening deadline, indicating when a full response can be anticipated.
Procedures:
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All communications sent out by Role Models of America to partner organizations will include a clear call to action and the expected response time as per this policy.
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A reminder will be sent on Tuesday mornings as a courtesy to prompt a timely response.
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Non-compliance with this policy will be addressed on a case-by-case basis, considering the reasons for delay and potential impacts on project timelines.
Responsibility:
It is the responsibility of the designated contact person at each partner organization to ensure compliance with this policy. Role Models of America will assign a staff member to track compliance and address any issues with response times.
Review and Sanctions:
Compliance with this policy will be reviewed quarterly. Persistent non-compliance may result in a reassessment of the partnership terms.
Procedures:
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Pickup Availability and Frequency:
- Role Models of America offers four pickups each month.
- Each organization is allowed to receive two pallets of items per month.
- For the first pickup, organizations will receive one pallet to allow them to visit the warehouse and become familiar with the program.
2. Promo Code and Permanent Code:
- Organizations will receive a promo code for their first pickup (“welcometorma”)
- For the second pickup and onwards, organizations need to notify Judy to obtain their permanent code.
- Once the permanent code is received, organizations will be eligible to pick up two pallets of items each month.
3. Vehicle Requirements:
- To pick up the donated items, organizations are required to have a pickup truck, trailer, or U-Haul.
4. Scheduling and Timing:
- Role Models of America schedules pickups once a month, specifically on the 1st, 2nd, or 3rd Thursday and the last Saturday of each month.
- The pickup time slot is from 10:00 a.m. to 11:00 a.m., and it is requested that organizations arrive at the warehouse by 10:30 a.m. to ensure efficient operations.
*Please note that Role Models of America (RMA) reserves the right to cancel or make changes to the pickup schedule as necessary. We understand that unforeseen circumstances may arise, and we will make every effort to communicate any changes in a timely manner. We appreciate your understanding and flexibility in accommodating any adjustments that may be required to ensure the smooth operation of our donation redistribution process
5. Safety and Warehouse Etiquette:
- Children are not allowed at the warehouse due to safety concerns, as the volunteers work quickly and there are potential hazards.
- Organizations are expected to come prepared to assist in loading their vehicles.
- Role Models of America (RMA) upholds a stringent Non-Violence Policy, which will be consistently enforced to maintain a safe and respectful environment for all involved. We kindly request that you demonstrate kindness and respect towards our dedicated volunteers and staff who are assisting you. Your cooperation in adhering to this policy is greatly appreciated as we strive to foster a positive and inclusive atmosphere within our organization.
6. Ordering and Deadlines:
- Orders for pickup need to be placed on the organization's website by Tuesday afternoon for Thursday and Saturday pickups.
7. Purpose and Restrictions:
- Organizations are not allowed to "shop" for personal use or discuss personal usage of the donated items.
- The items are intended for the organization's community and should be used accordingly.
8. Missed Pickup and Cancellations:
- If an organization misses their scheduled pickup, Role Models of America cannot hold the items.
- In the event of a cancellation on the day of the pickup, organizations are requested to inform Judy to allow Pastor Sean to adjust his schedule accordingly.
9. Warehouse Address and Communication:
- The warehouse address is 18714 Turnip Spring, TX 77379.
- Judy will send a text reminder on Monday of the scheduled week and organizations are required to respond, as Pastor Sean relies on the updates to pull the necessary pallets.
These procedures provide a detailed guideline for organizations participating in Role Models of America, ensuring smooth and efficient pickups while emphasizing safety, accountability, and proper use of the donated items.